British Airways Cancels Flights as Major IT Failure Causes Worldwide Delays
May 27th, 2017Via: Guardian:
British Airways has cancelled all flights from Heathrow and Gatwick before 6pm on Saturday due to a major IT failure that is causing very severe disruption to its global operations.
The airline said that its terminals at Heathrow and Gatwick had become “extremely congested” due to the computer problems.
It had therefore decided to cancel all flights from both of the UK’s biggest airports before 6pm UK time on Saturday. “Please do not come to the airports,” BA said.
“We are extremely sorry for the inconvenience this is causing our customers and we are working to resolve the situation as quickly as possible.”
Travellers have been told to check ba.com and its Twitter account for updates about the situation.
The IT failure has struck on one of the busiest travelling days of the year in the UK, coinciding with the start of a bank holiday weekend and the half-term break for some schools.
The cause of the issue remained unclear, but passengers on one flight were told by the pilot that the IT problems were “catastrophic”.
BA said there was no evidence a cyber-attack had caused the outage.
