European McDonald’s Partially Replacing Employees with Touchscreen Terminals

May 16th, 2011

Via: Financial Times:

McDonald’s is to change the way customers order its meals in Europe, partly replacing cashiers and the use of banknotes at its 7,000 fast-food restaurants in the region with touchscreen terminals and swipe cards.

…

Mr Easterbrook said that the changes would make life easier for consumers as well as improve efficiency, with average transactions three to four seconds shorter for each customer.

Posted in Economy, Rise of the Machines, Technology | Top Of Page

One Response to “European McDonald’s Partially Replacing Employees with Touchscreen Terminals”

  1. quintanus says:
    May 16, 2011 at 5:42 pm

    “Shaping the lever press response”
    http://www.youtube.com/watch?v=4TyYX5C8uuI

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