911 Emergency Services Go Down Across the U.S. After CenturyLink Outage
December 28th, 2018Via: TechCrunch:
911 emergency services in several states across the U.S. remain down after a massive outage at a CenturyLink data center.
The outage began after 12pm ET on Thursday, according to CenturyLink’s status page, and continues to cause disruption across 911 call centers. Some states have seen their services restored. CenturyLink has not said what caused the outage beyond an issue with a “network element,” but said in its latest update — around 11am ET on Friday — that the company said that it was “seeing good progress, but our service restoration work is not complete.”
In a tweet, the telecoms giant said it was “working tirelessly” to get its affected systems back up and running.
CenturyLink, one of the largest telecommunications providers in the U.S., provides internet and phone backbone services to major cell carriers, including AT&T and Verizon. Data center or fiber issues can have a knock-on effect to other companies, cutting out service and causing cell site blackouts.
In this case, the outage affected only cellular calls to 911, and not landline calls.
